Woke Up to No Hot Water? Here’s What to Do Next…

There’s nothing worse than starting your day with an ice-cold shower. If you woke up to no hot water this morning, don’t panic—Shepherd ENG Heating, Cooling, Refrigeration and Appliances has your back. We know how crucial hot water is for you home or business, comfort and hygiene; we’re here to guide you through your next steps.

Step 1: Check Other Faucets

Before diving into panic mode, test other faucets in your home or business. If hot water is flowing elsewhere, the issue may be isolated to one area and it might be a localized plumbing issue. If it’s a widespread issue throughout your property, it’s time to move on to step two and investigate further.

Step 2: Identify Your Water Heater or Boiler Type

Is your home using a gas boiler, electric water heater, or tankless system? Knowing this can help you identify the source of the problem faster—and helps our techs get to the solution quicker when you call us in.

Gas boiler or water heater? Check if the pilot light is out or if you smell gas.
Electric unit? Look at your circuit breaker to ensure it hasn’t tripped.
Tankless system? These can be sensitive to water flow or sediment buildup.

We service all makes and models, including:

— Navien, NTI, Dunkirk, Rinnai, AO Smith, Bradford White, Rheem, Lochinvar, Burnham, Weil-McLain, Bosch, Noritz, and many more.

Whether your system is brand new or a few decades old, we’ve seen it—and we fix it.

Step 3: Check the Thermostat & Settings

Sometimes, the fix is as simple as adjusting the thermostat. If it’s been accidentally bumped or reset, your water might not be heating to the desired temperature. Make sure the thermostat is set to the recommended temperature (typically 120°F).

Step 4: Inspect for Warning Signs

Strange noises like banging, rumbling, clanking, or gurgling? Discolored water? Visible leaks? These are red flags that your boiler or heater needs professional attention. Don’t wait—what seems minor can quickly become a major problems down the line.

Step 5: Call in the Expert Local Pros

If you’re still without hot water, it’s time to call Shepherd ENG Heating, Cooling, Refrigeration and Appliances. Our licensed technicians are available throughout the Bronx and Westchester County and specialize in fast, affordable boiler and water heater repairs. We’ll diagnose the issue, provide upfront pricing, and get your hot water flowing again.

We Fix All Brands. All Models. All Day.

From residential to commercial properties, we handle everything from routine maintenance to full system overhauls. No matter your unit’s brand, age, or condition, we’ve got the tools and experience to get it working again.

Bonus Tip: If your heating system is over 15 years old, a sudden breakdown could be a sign that it’s nearing the end of its lifespan. Regular maintenance and timely upgrades can save you from waking up to another icy morning in the future.

Why Choose Shepherd ENG Heating, Cooling, Refrigeration and Appliances?

Same-Day service
Specialize in all makes and models of water heaters and boilers
Transparent pricing and fast response times
Licensed, insured, and local experts
Serving the Bronx, Westchester County, and surrounding areas
Residential and commercial systems
Emergency service, 24/7**

Contact Shepherd ENG Heating, Cooling, Refrigeration and Appliances and get back to comfort in no time. Get hot water restored today — Call us at (929) 383-9139 or visit shepherdehc.com for more details and to schedule an appointment.